Your privacy matters to us. This page explains exactly what personal data kela88 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six commitments that define how we handle your personal data at kela88
All data transmitted between your device and kela88 is protected with industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
kela88 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process payments, and improve the kela88 platform.
You can request access to your personal data, ask for corrections, or request deletion at any time. kela88 responds to all data requests within 30 days and makes the process as simple as possible.
Personal data stored by kela88 is held on secured servers with strict access controls. Only authorised personnel with a legitimate operational need can access player data, and all access is logged.
kela88 only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or for purposes beyond what is described in this policy.
This privacy policy is written in plain language so you actually understand what kela88 does with your data. We update it whenever our practices change and notify registered players of any material updates.
Summary: kela88 collects only the data needed to run your account and comply with the law. We never sell your data. You can request access, correction, or deletion of your data at any time by contacting our support team.
This Privacy Policy explains how kela88 ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the kela88 platform, including the website at kela88.org and the kela88 mobile app. It applies to all registered players and anyone who visits or interacts with any part of the kela88 service.
kela88 is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. We do not use your data in ways that would surprise you, and we do not sell it to anyone.
By registering an account on kela88 or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this policy, please contact our support team — details are at the bottom of this page.
kela88 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and in some cases from third-party verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, account activity |
| Technical Data | IP address, device type, browser type, operating system | Automatically via platform access |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform activity |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
kela 88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations. When we do collect sensitive data for responsible gaming purposes, we handle it with additional care and use it only for the stated purpose.
kela88 uses your personal data only for legitimate purposes that are necessary to operate the platform, comply with legal obligations, and improve your experience. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
kela88 will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.
kela88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third parties with whom kela88 shares personal data are required to handle that data securely and in accordance with applicable data protection laws. kela88 does not permit third parties to use your data for their own purposes beyond the specific service they are providing to us.
Note: kela88 may share anonymised, aggregated data — data that cannot be used to identify any individual — with analytics providers and business partners. This type of data sharing does not affect your privacy.
kela88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.
kela88 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent parts of the kela88 platform from working correctly. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
kela88 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the purpose for which it was collected.
When personal data is no longer required for any legitimate purpose, kela88 securely deletes or anonymises it. We do not retain data indefinitely and conduct regular reviews of our data holdings to ensure compliance with this retention policy.
kela88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, kela88 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
While kela88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kela88 account and never share your login credentials with anyone.
You have a number of rights in relation to the personal data kela88 holds about you. kela88 is committed to making it easy for you to exercise these rights. To submit any data request, contact our support team with your account details and the nature of your request.
Request a copy of all personal data kela88 holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update records promptly.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Ask kela88 to limit how we use your data in certain circumstances, for example while a correction request is being reviewed.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to kela88 processing your data for direct marketing purposes. We will stop immediately upon receiving your objection.
The kela88 platform is strictly for adults aged 18 and over. kela88 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the kela88 platform in any way.
If kela88 discovers that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on kela88, please contact our support team immediately so we can investigate and take appropriate action.
kela88 uses age verification as part of the registration and KYC process to prevent underage access. We take our responsibility to protect minors seriously and continuously review our age verification procedures.
kela88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification and update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically so you stay informed about how kela88 handles your personal data. If you continue to use the kela88 platform after a revised policy has been published, you are accepting the updated terms.
Minor changes such as typographical corrections or clarifications that do not alter the substance of the policy may be made without prior notice.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the kela88 support team. We are available 24 hours a day, 7 days a week.
kela88 aims to respond to all privacy-related requests within 30 days. For urgent matters such as a suspected data breach or unauthorised account access, please use live chat for the fastest response.
This Privacy Policy works alongside our Terms and Conditions and Responsible Gaming Policy. Together these documents explain how kela88 operates, how we protect your data, and how we support your wellbeing as a player.
Now you know exactly how kela88 handles your data — transparently, securely, and always in your interest. Join hundreds of thousands of players in Bangladesh who trust kela88 every day.